Privacy Policy
Last Updated: 12-03-2024
At National Diamond Lab (“NDL,” “National Diamond Laboratory,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nationaldiamondlab.us or ndlab.com (the “Site”) or engage with our services.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Fill out forms on our Site (e.g., contact forms, quote requests).
• Subscribe to our newsletters.
• Contact us via phone, email, or other means.
This information may include:
• Name
• Email address
• Phone number
• Company name
• Mailing address
• Any other information you choose to provide
Non-Personal Information
We may automatically collect non-personal information about your interaction with our Site, including:
• IP address
• Browser type and version
• Operating system
• Pages you view on our Site
• Dates and times of your visits
• Referral source (how you arrived at our Site)
2. Use of Your Information
We may use the information we collect for various purposes, including:
• Providing Services: To fulfill requests for quotes, services, or information.
• Communication: To respond to your inquiries, comments, or concerns.
• Marketing: To send newsletters, promotions, or other marketing materials (you may opt-out at any time).
• Improvement: To analyze usage and improve our Site and services.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
• Personalize your experience on our Site.
• Understand and save your preferences for future visits.
• Compile aggregate data about Site traffic and interactions.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features may not function properly without cookies.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting providers, email services).
• Legal Obligations: If required by law or in response to valid requests by public authorities.
• Business Transactions: In connection with a merger, sale, or transfer of assets, your information may be transferred.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Your Choices
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
• Access and Correction: You may request access to or correction of your personal information by contacting us.
9. International Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective when posted. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
National Diamond Laboratory
1435 Round Table Drive
Dallas, TX 75247
Phone: (800) 395-8665
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.